Stop Fighting Amazon Seller Support. Let AI Handle the Cases.
SellerSupportOps is an Agentic AI assistant that connects to Seller Central, auto-triages your issues, drafts compliant responses, and monitors SLAs.
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The Amazon Seller Support Nightmare
Every seller knows the struggle. Here's what you're dealing with:
The Endless Copy-Paste Loop
Hours wasted compiling evidence and copying Case IDs, order numbers, and ASINs into templates that never seem to work.
Fighting Amazon's Bot Army
Generic automated responses that don't address your actual issue. Waiting days just to get another bot reply.
Account Health Anxiety
One wrong move and your Account Health Rating (AHR) tanks. The fear of an ODR violation and sudden suspension is real.
The SLA Black Hole
Cases go unanswered. Deadlines are missed. You're left wondering if anyone at Amazon is actually working on your issue.
Lost Sleep & Revenue
Stranded inventory. Frozen listings. Every hour your issue isn't resolved is money walking out the door.
10+
Hours wasted on Seller Central weekly
87%
Sellers feeling treated as transactions
2-5 Days
Resolution time for complex cases
1-3%
Annual revenue lost to FBA errors
How SellerSupportOps Works
Three simple steps to reclaim your time:
AI Analyzes Your Issues
Our AI securely connects to Seller Central via browser automation and scans for stranded inventory, A-to-Z claims, pricing flags, reimbursement opportunities, and more.
AI Drafts Compliant Responses
Using Amazon's policies and your account history, the AI drafts precise, professional responses with all the right details — no more template guesswork.
One-Click Injection
Review the draft, click 'Approve', and the AI injects it directly into your Amazon Case Log or Live Chat widget. Done in seconds, not hours.
SLA Monitoring & Auto-Follow Up
The AI monitors response times and automatically follows up on stalled cases. Never let a case fall through the cracks again. Set custom reminders and escalation rules.
Built by Sellers, Powered by Engineers
SellerSupportOps isn't just another SaaS tool built by developers who've never dealt with an ASIN suppression. It was built from inside the trenches of Amazon Seller Central.
Our founder is an active 6-figure Amazon Seller AND a Software Engineer from the University of Michigan. We know firsthand the sheer panic of an Account Health warning, the exhaustion of copy-pasting Case IDs at 2 AM, and exactly how to write code to automate the pain away.
We understand both the complex backend engineering needed to build robust AI agents, AND the brutal reality of protecting your Amazon business. Every feature in SellerSupportOps was built to solve our own problems first.
University of Michigan Engineering
Built by Elite Software Engineers
Active 6-Figure Amazon Seller
Built for Sellers, by Sellers
Custom IT & Automation
We code solutions for real FBA problems
Looking for more than just support automation?
As engineering partners, we can build custom IT and automation solutions tailored to your entire Amazon business pipeline. From inventory forecasting to proprietary pricing algorithms — let's talk about what you need to scale.
Get Early Access
Join the waitlist to be among the first to use SellerSupportOps. We're onboarding select sellers in batches.